Privacy Policy

CJS GLOBAL – Last updated May 15, 2020
 

Welcome to CJS Global Privacy Policy. This Privacy Policy is specific to Qualified Industries, LLC, DBA “CJS Global,” located at 165 Madison Avenue, New York, NY 10016.
 

What does this Privacy Policy Cover?
 

CJS respects your privacy and is committed to protecting your Personal Data. We want to be transparent with you about how we collect and use your Personal Data in your dealings with us and your use of our websites (“ Sites”) and tell you about your privacy rights and how the law protects you.
 

With that in mind, this Privacy Policy is designed to describe:

  • Who we are and how to contact us.

  • Your rights relating to your Personal Data.

  • Marketing communications preferences.

  • What Personal Data we collect.

  • How we use your Personal Data and why.

  • What happens when you do not provide necessary Personal Data?

  • Personal Data from Third Party Sources.

  • How we use cookies and other tracking or profiling technologies.

  • Who we share your Personal Data with.

  • How we keep your Personal Data secure.

  • How long we store your Personal Data.

  • Our policy on children.

  • Third party links.
     

This Privacy Policy aims to give you information on how CJS collects and processes your Personal Data through your use of our Sites, including any data you may provide through our Sites, and other dealings with us, including any third party site listings and leads.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. We will post any modifications or changes to this Privacy Policy on this page.

 

Who we are and how to contact us.

 

Who we are.

CJS Global is a commercial sanitation and cleaning company, dedicated to servicing the hospitality and real estate industries.

 

How to contact us. 

You can contact us by emailing: info@cjsglobal.com 

 

Your rights relating to your Personal Data.

Your rights in connection with your Personal Data

Under certain circumstances, by law you have the right to:

  • Request access to your Personal Data. This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.

  • Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

  • Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data where you have exercised your right to object to processing (see below).

  • Object to processing of your Personal Data. This right exists where we are relying on a Legitimate Interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to processing on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

  • Request the restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of Personal Data about you, for example if you want us to establish its accuracy or the reason for processing it.

  • Request the transfer of your Personal Data. We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

  • Withdraw consent. This right only exists where we are relying on consent to process your Personal Data (“ Consent Withdrawal”). If you withdraw your consent, we may not be able to provide you with access to the certain specific functionalities of our Sites. We will advise you if this is the case at the time you withdraw your consent.

 

How to exercise your rights

If you want to exercise any of the rights described above, please contact us using the contact details shown here “Who We Are and

How to Contact Us”.

 

Typically, you will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, except in relation to Consent Withdrawal, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

Complaints

If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your Personal Data, please contact us at: info@cjsglobal.com

We will reply to your complaint as soon as we can.

Marketing communications preferences.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or and/or by contacting us at any time using the contact details shown here “Who We Are and How to Contact Us”.

Where you opt out of receiving these marketing messages, this will not apply to Personal Data provided to us as a result of leads generated and other business inquiries or business dealings you have made where we require your Personal Data to complete your request or service.

What Personal Data we collect.

All the Personal Data we collect, both from you and from third parties about you, is outlined in the table below.

Personal Data is Information about an individual, from which that individual is either directly identified or can be identified.

It does not include ‘anonymous data’ (i.e., information where the identity of individual has been permanently removed).

However, it does include ‘indirect identifiers’ or ‘pseudonymous data’ (i.e., information which alone doesn’t identify an individual but, when combined with certain additional and reasonably accessible information, could be attributed to a particular person).

 

Category of Personal Data collected

What this means

 

Identity Data: First name, surname, marital status, title, date of birth and gender.

Contact Data: Your home address, work address, billing address, email address and telephone numbers.

Financial Data: Your payment card details. Note that we pass any Financial Data we receive from you immediately to our third party payment processors. We do not store any of your Financial Data.

Transaction Data: Details about payments to and from you in respect of meals and gift cards you have purchased from us.

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

Behavioral Data: Inferred or assumed information relating to your behavior and interests based on your online activity on our Sites.

Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website or use our services.

 

Aggregated Data

We also collect, use and share “ Aggregated Data” such as statistical or demographic data for any purpose. Aggregated Data may be derived from your Personal Data, but once in aggregated form it will not constitute considered Personal Data, as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Behavioral Data to calculate the percentage of users accessing a specific Site feature. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.

 

Special Categories of Personal Data

 “Special Categories of Personal Data” are defined to include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any Special Categories of Personal Data unless you provide your explicit consent to us to do so. We do not collect any information about criminal convictions or offenses.

 

How we use your Personal Data and why.

We will only use your Personal Data for the purposes for which we collected it as listed below, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your Personal Data for an unrelated purpose, we will update this Privacy Policy and we will explain the legal basis which allows us to do so.

What is our “legal basis” for processing your Personal Data? 

In respect of each of the purposes for which we use your Personal Data, we are required to ensure that we have a “legal basis” for that use. Most commonly, we will rely on one of the following legal bases:

  • Where we need to perform a contract we are about to enter into or have entered into with you (“ Contractual Necessity”).

  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests (“ Legitimate Interests”). More detail about the specific legitimate interests pursued in respect of each Purpose we use your Personal Data for is set out in the table below.

  • Where we need to comply with a legal or regulatory obligation (“ Compliance with Law”).

  • Where we have your specific consent to carry out the processing for the Purpose in question (“ Consent”).

 

Generally we do not rely on your Consent as a legal basis for using your Personal Data other than in the context of direct marketing communications.

 

We have set out below, in a table format, the legal bases we rely on in respect of the relevant Purposes for which we use your Personal Data.

  • Lead Generation: to gather information pertaining to a request for services.

  • Marketing: to send you newsletters and special offers which we think may be of interest to you.

  • Financial Data: To process your service to secure a service, or to pay, or part pay, for a reservation in advance and allocate such payments correctly.

What happens when you do not provide necessary Personal Data?

Where we need to process your Personal Data either to comply with law, or to perform the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to provide you with the information needed, or to perform the contract we have or are trying to enter into with you (for example, to provide you a quote, or service information, or to set up a contract for cleaning services).

In this case, we may have to stop you using our Sites or you may be unable to receive a quote from us, or receive a service from us, but we will notify you if this is the case at the time.

Personal Data from Third Party Sources

In addition to the Personal Data that we collect directly from you (as described in the section immediately above this one), we also collect certain of your Personal Data from third party sources. These sources are broken down in the table below, together with a description of whether they are publicly available or not.

 

Third party data source

Category(ies) or other types of personal data received.

Social Media Lead Inquiries; information not publicly available

 

How we use cookies & other tracking or profiling technologies.

What are cookies?

We may collect information using “cookies”. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Sites.

We use two broad categories of cookies:

  • first party cookies, served directly by us to your computer or mobile device; and

  • third party cookies, which are served by our partners or service providers on our Sites.

 

Cookies we use 

Our Sites use the following types of cookies for the purposes set out below:

Essential Cookies

These cookies are essential to provide you with services available through our Sites and to enable you to use some of its features.
 
 
 

Functionality Cookies

These cookies allow our Sites to remember choices you make when you use our Sites, such as remembering your language preferences. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Sites.
 
 
 

Analytics and Performance Cookies

These cookies are used to collect information about traffic to our Sites and how users use our Sites. The information gathered via these cookies does not “directly” identify any individual visitor. However, it may render such visitors “indirectly identifiable”. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access our Sites. The information collected is aggregated and anonymous. It includes the number of visitors to our Sites, the websites that referred them to our Sites, the pages they visited on our Sites, what time of day they visited our Sites, whether they have visited our Sites before, and other similar information. We use this information to help operate our Sites more efficiently, to gather broad demographic information and to monitor the level of activity on our Sites.
 
 

We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Sites work. You can find out more information about Google Analytics cookies here:

https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

You can find out more about how Google protects your data here:

www.google.com/analytics/learn/privacy.html.
 

Social Media Cookies

These cookies are used when you share information using a social media sharing button or “like” button on our Sites or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this.
 

Disabling cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.

If you do not accept our cookies, you may experience some inconvenience in your use of our Sites. For example, our Sites not remembering your language setting.

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.

You can also prevent the use of Google Analytics relating to your use of our Sites by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
 

Who we share your Personal Data with:
 

Payment Systems

Financial data to process payments via 3rd party platforms in a PCI compliant manner.

Marketing Digital Platforms, Contact and Identity Data

Our service providers administer our marketing communications with customers who have opted-in to receive such communications from us.

Internal Sales Teams, Contact and Identity Data

We only share data with our internal sales teams when there is a sales lead generated. All leads are kept within the company to work towards providing customers with their solutions.

 

Data Transfers

As you can see from the above, we share your Personal Data with certain external third parties who are based in the US. Any processing of your Personal Data by these parties will involve an export of your Personal Data.

How we keep your Personal Data secure.

We have put in place appropriate technical and organizational security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We store all the personal information you provide on secure password and firewall protected servers.

We limit access to your Personal Data to those employees and other staff who have a business need to have such access. All such people are subject to a contractual duty of confidentiality.

We have put in place procedures to deal with any actual or suspected Personal Data breach. In the event of any such breach, we have systems in place to work with applicable regulators. In addition, in certain circumstances (e.g., where we are legally required to do so) we may notify you of breaches affecting your Personal Data.

How long we store your Personal Data.

We will only retain your Personal Data for so long as we reasonably need to use it for the purposes set out above “How we use your Personal Data and why.”, unless a longer retention period is required by law (for example for regulatory purposes).

 

Category of Personal Data | Retention period

 

Identity Data

Where you have not opted in to receive marketing communications from us or for your data to be held on our customer database, your Identity Data will be deleted after five (5) years from the date of your last visit.
 

Contact Data

Where you have not opted in to receive marketing communications from us or for your data to be held on our customer database, your Contact Data will be deleted after five (5) years from the date of your last visit.
 

Financial Data

We pass any Financial Data we receive from you immediately to our third party payment processors. We do not store any of your Financial Data.
 

Transactions Data

We store Transactions Data for a period of ten (10) years from the date of your last visit.
 

Marketing and Communications Data

We store Marketing and Communications Data until you unsubscribe from our marketing communications.
 

Our policy on children.

Our Sites are not intended for children below 16 and we do not knowingly collect data relating to children via our Sites.

 

Third party links.

Our Sites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share your Personal Data. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every site you visit.

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info@cjsglobal.com  |  Tel. 954.689.1111 or 800.470.0589  |  Fax. 954.357.1955

© 2020 by Qualified Industries, LLC.